McDonald's - 4411 West Rt 120, McHenry

Jobs in McDonald's, career

Reviews about McDonald's

• Joe Murphy
  ★ ★ ★ ☆ ☆
  It wasn't very busy at 9:15pm so you would think the staff would be on top of things preparing for the next run of business. They must have been training new help or there was a run of business just before I got there. I wanted to give them the benefit of the doubt.
  
  At the ketchup dispenser there was nothing to stop the ketchup from pouring into the cabinet and I had mistakenly thought it was garbage when I opened the cabinet door I realized other customers thought the same. I told the manager but he look like he already knew about it.
  
  I had ordered a Crispy Buttermilk Chicken Sandwich and for some reason they had run out of tomatoes or they weren't sliced so I had them replace it with a slice of cheese. As for the sandwich it was a pretty good item. First time with that style of sandwich.
  
  Then manager had to get the window cashier to go clean or restock one of the restrooms. If the manager saw the problem why didn't he just fix the problem himself. I felt they were under staffed. What they should have done was have a couple staffers go around the restaurant to make sure everything was restocked and cleanup before sending anyone home. But what do I know. I just wanted an ice latte and a frappe.
• Ingrid Kirschbaum
  ★ ★ ★ ★ ★
  I like this McDonald's as it is on my way home. The dinning area is always spotless and the women's bathroom always clean. I stopped by on 2/7 and saw they had added the self order kiosks since I had last been there. I asked if I had to use the kiosk and Sandy told me no, they could take order at counter. I decided to try something new and she ran over to help me. We went through the process and my only complaint would be that instead of adding things I wanted to my quarter pounder, I had to take things off. I understand why, so you can see what comes with, but since I only wanted light ketchup, it took a while. Also, it was a little confusing when I was done ordering but wanted to pay with cash. I believe the choices were "cancel" "add to order". I did not want to do either so, Sandy and I decided going forward was better than starting over. we hit "add to order" and hoped for the best. It worked out fine. It was something new. As we were doing this, the drive through person asked for more dollar bills. She went to take care of that, but when she was done I heard her ask the staff if "the woman had gotten her quarter pounder". When leaving I mentioned to Sandy how much I enjoyed my quarter pounder, probably one of the best I have ever had at McDonald's...ever. She laughed. Maybe it is because of the kiosk! Thank you once again.

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